Privacy Policy

Who we are

Everlasting Joy Ministry ("EJM", "we", "us") operates this website and the ministry's programmes, online and in person. We are responsible for the personal data you share with us.

What we collect

• Information you submit deliberately: your name, email address, phone or WhatsApp number, life stage, and whatever you choose to write in a prayer, counselling, enrolment, volunteering or partnership request.
• Correspondence: messages we exchange with you by email, WhatsApp, phone or in sessions.
• Technical data: IP address, browser type and pages visited, for security, spam prevention and to understand what content is useful.
• Public content: blog posts and testimonies you approve for publication.

Why we process it

To respond to your request, provide pastoral care, discipleship and counselling, keep records required for safeguarding and finance, administer programmes, and send only the updates you asked for. We do not sell your data and we do not use counselling or prayer details for marketing, ever.

Our legal basis

Your consent, the performance of a service you asked for, our legitimate interest in running a safe and well-kept ministry, and — where a child or a person at risk is involved — our legal and pastoral duty to protect life.

Confidentiality of pastoral data

Prayer and counselling requests are visible only to authorised ministry staff, over an access-controlled admin system. Counselling notes are stored separately from case contact details and are not shared with your church, your family or a third party unless you give written consent, or unless there is a legal duty to act to protect someone from serious harm.

Children

We do not knowingly collect data from children online without a parent or guardian's consent. Where a child attends a programme, only the minimum information needed for safety and safeguarding is recorded, by an authorised adult, and it is protected to a higher standard than adult records.

Retention

Requests and correspondence: up to 3 years from last contact. Counselling records: 6 years. Safeguarding records: retained as long as the law requires. Financial and donation records: as long as tax and company law requires. Testimonies published with your consent: until you ask us to remove them.

Sharing

We share data only with service providers who process it for us (hosting, email, WhatsApp Business, payment processing, accounting), with authorities when legally required or to protect someone from serious harm, and with partner churches or agencies only where you have asked us to refer you and have consented.

Your rights

Under the Nigeria Data Protection Act 2023 and applicable law elsewhere, you may request access to your data, correction, deletion, restriction of processing, a copy in portable form, and withdrawal of consent at any time. To exercise any right, write to the privacy contact below. We respond within 30 days.

International audiences

Our team is in Nigeria; our services are online and global. Data may be processed on servers outside Nigeria using providers who maintain appropriate safeguards.

Security

Access-controlled admin dashboard, hashed passwords, HTTPS in production, restricted backups and staff trained in our data and safeguarding policies. No system is perfectly secure, so please do not send sensitive case details in public comments or social media messages.

Contact

Data Protection and Privacy Desk — privacy@everlastingjoy.org. To raise a concern, reply to any message from us or use the contact page. You also have the right to complain to the Nigeria Data Protection Commission.